concierge
Your comfort is our priority
Concierge service & short- and medium-term seasonal rental management for your main or secondary residence.
Private concierge services
High-end service
Thanks to our experience in luxury hotels and international travel, we welcome you in several languages: FR, GB, ES. We have quality partners to offer you the most comprehensive concierge service possible.
Fully customizable
For your comfort and peace of mind, we handle all your requests so that you can fully enjoy your stay from the moment you arrive.
a collaboration of trust
Confidence, satisfaction and serenity are the keys to success.
At Easy Going Provence Concierge, we offer high-end private concierge services designed for clients located in the Alpilles Provence and its surroundings.
a personalized service
with suitable availability, including weekends
Management of seasonal rentals
Preparing your stay before arrival
Welcome to the tenants
Maintenance & cleaning
Our commitments
Relax, we’ll take care of everything!
a human and qualitative dimension
We prioritize a work that is close to the people, in complete discretion, to offer you a human and qualitative dimension.
a sensitivity to environmental issues
Sensitive to environmental issues, we promote the local economy with partners from the local community and with an eco-responsible attitude, using environmentally friendly cleaning products.
a complete service
Through our digital tools and our quality partners, we offer you all the necessary services for the short- and medium-term rental management of your property and for the monitoring of your travelers.
Our formulas
Contact us for more information, to book a stay or to entrust us with a seasonal rental, or to benefit from our tailor-made concierge services.
Formule management of freedom
With the form of freedom, We are responsible for the ads and the selection of travelers, as well as the operational and relational aspects.
Welcome of tenants, entry and exit inventories, handing over and taking back keys, advice and tourist information, cleaning, housekeeping and maintenance, laundry, reporting by SMS.
Operational management formula
With the formula Operational management, You take care of the ads and the selection of travelers, and we take care of the operational and relational part.
Check-in: welcome your tenants, presentation of the accommodation, entry inventory, key handover, advice and tourist information.
Check-out: Check-out inspection of the electrical appliances, multimedia equipment, furniture, and retrieval of keys – report sent via SMS or email.
Cleaning: eco-responsible product provided: vacuuming and cleaning the floors, cleaning the bathroom and sanitary facilities, cleaning and degreasing the kitchen and household appliances, dust removal, and reordering of consumables.
Area of intervention
Châteaurenard, Eyragues, Noves Barbentanes, Rognonas, Graveson, Saint-Rémy-de-Provence, Les Baux de Provence…
Frequently asked questions
To whom is the concierge service / rental management service addressed?
The concierge service of Easy Going Provence is aimed at people whose main or secondary residence is unoccupied all or part of the year and who wish to rent it for short stays on platforms such as Airbnb, Booking, Hostnfly, etc…
The accommodation must be in good condition, equipped and furnished, suitable for short-term rentals. We ensure that your accommodation is optimized for short- or medium-term rental.
Can I use my accommodation as I wish?
Yes, you are the owner of your accommodation! If you wish to return for a few days/weeks/months, you simply need to notify us, so we can cancel the reservations.
What is the duration of a rental?
The duration of a rental is a minimum of two consecutive nights. You can set another one if you want to reduce the number of rotations.
What are the rental rates applied?
We establish a rental rate per night, per weekend, per week, and per month together, based on the period and prices in the sector of your property.
What does the complete inspection of my property consist of?
We agree with you on a visit to your rental property. This meeting is an opportunity to discover your property, to tell us about its particularities, to introduce our services and packages, to make an inventory, to estimate rental rates and to meet your needs.
How is the delivery and collection of the keys for my accommodation going?
At the first meeting, we collect 2 sets of keys:
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- 1 for the tenants that they will keep during the duration of their stay.
- 1 for us, which we keep safe in case of a problem.
How am I informed about the progress of my rental?
Upon arrival of your tenants, we present your property and its features (a technical sheet is available to them as well as the rental regulations). After each departure, a report is sent to you via text message with photos of your property.
Is the same concierge always responsible for the accommodation?
Yes, we try our best to provide the same concierge who will be present to welcome guests, take care of your accommodation from check-in to housekeeping between each rental.
In case it is not available (illness leave, or other reasons...), a replacement concierge will take over the management of your accommodation until his/her return.
Do you charge for travel expenses?
Each additional move (repair, tenant issue that cannot be resolved over the phone …) by our concierge will be charged to you. Depending on the location and parking options of your property, we may charge additional moving fees (to be determined on a case-by-case basis). The owner is notified and must approve these moves each time.
How is the billing process?
Depending on the chosen formula, you will receive the amounts of your rentals via bank transfer to your account, deducted from the management and concierge fees.